We are keeping our ‘Self Help’ page and Facebook page up to date with important and useful information, please remember to check our website or facebook page for updates – many thanks
Face Masks / Coverings in Public Settings.
We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks/coverings in various public settings.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask/covering.
The government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.
In respect of public transport, the responsibility for issuing exemptions lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but who considers themselves to have another reason to be exempted.
Government advice on the use of face coverings can be found here:
Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job. This would be assessed by the employer not the GP.
We hope that this guidance provides some reassurance for you on this issue.
Dear Patients, could we please ask that you use E-CONSULT rather than email the generic email address when wanting clinical advice. This is a much safer and more timely way of seeking clinical advice. Much appreciated.
Our Clinicians are starting to introduce video consultations to our various methods of communication with patients.
Airmid is the new health management app from our clinical system provider that provides more functionality that the SystmOnline app for example, booking/cancelling appointments, ordering repeat prescriptions and online access to your medical record. One of the functions available that we will be looking to use in the near future is video consultations. Airmid is now available to download from your app store:
To log in, you simply use your existing SystmOnline username and password. If you aren’t already signed up to this, please contact reception on 01670 511393.