Greystoke Surgery

If you’re a patient at our practice you can now use the #nhsapp, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the #nhsapp to get health advice, book appointments, order repeat prescriptions, view your GP health record and more. For more information go to www.nhs.uk/nhsapp

Dear Patients, could we please ask that you use E-CONSULT rather than email the generic email address when wanting clinical advice. This is a much safer and more timely way of seeking clinical advice. Much appreciated.

Video Consultations:

Our Clinicians are starting to introduce video consultations to our various methods of communication with patients.

Airmid is the new health management app from our clinical system provider that provides more functionality that the SystmOnline app for example, booking/cancelling appointments, ordering repeat prescriptions and online access to your medical record.  One of the functions available that we will be looking to use in the near future is video consultations.  Airmid is now available to download from your app store:

Apple – https://apps.apple.com/gb/app/airmid-uk/id1472749780

Android – https://play.google.com/store/apps/details?id=px.mw.android.aihealth.patient.live.production&hl=en_GB

To log in, you simply use your existing SystmOnline username and password.  If you aren’t already signed up to this, please contact reception on 01670 511393.

We have recently undertaken a review of how younger patients and patients with additional needs view our services. We have been guided by Melissa Stephenson who helped produce a resource pack for our clinicians / patients, along with some additional resources e.g. Chair for young patients to tuck themselves away whilst waiting and some reading books etc.  If you would like additional information, please feel free to contact the surgery.

If you would like to check if you are within our catchment area, please click on link below and insert your post code.

Catchment Area

If you are outside of our boundary, you can still be considered for Out of Area Registration – please contact reception for more advice.  Many thanks.