Greystoke Surgery

Video Consultations:

Our Clinicians are starting to introduce video consultations to our various methods of communication with patients.

Airmid is the new health management app from our clinical system provider that provides more functionality that the SystmOnline app for example, booking/cancelling appointments, ordering repeat prescriptions and online access to your medical record.  One of the functions available that we will be looking to use in the near future is video consultations.  Airmid is now available to download from your app store:

Apple – https://apps.apple.com/gb/app/airmid-uk/id1472749780

Android – https://play.google.com/store/apps/details?id=px.mw.android.aihealth.patient.live.production&hl=en_GB

To log in, you simply use your existing SystmOnline username and password.  If you aren’t already signed up to this, please contact reception on 01670 511393.

We have been informed that Northumberland hospitals are starting to accept some routine referrals again. Please can we ask those patients who discussed a possible referral with their clinician in the months of March, April and May 2020, and were advised to call back, to now do so. We have been advised that due to the large backlog that the hospital will have, it may be a while before they contact you and this may be as a telephone call first. If you would be happy to have a video consultation with the specialist and have the means to do this, please let us know when you call.

We have been informed that X-ray at Wansbeck Hospital is now opening again for routine x-rays and scans that have been on-hold due to the Coronavirus situation. Please can we ask patients who were advised that their X-ray or scan was postponed, to now contact us so that we can request it again. Please note that it is NOT possible for you to turn up at the Wansbeck x-ray department without a pre-arranged appointment.

http://www.greystokesurgery.co.uk/736-2/

As you will be aware patients with symptoms of Coronavirus can now access testing. If you wish to do so please visit nhs.uk/coronavirus or ring 119. Please follow the link to access guidance as to how the tests work and what they mean.

https://www.gov.uk/government/publications/how-tests-and-testing-kits-for-coronavirus-covid-19-work/for-patients-the-public-and-professional-users-a-guide-to-covid-19-tests-and-testing-kits

 

http://www.greystokesurgery.co.uk/733-2/

Public Health England have received reports today of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme.

The Action Fraud Line has been contacted.